Dayl is an AI engine for customer service operations. Its agents answer in Gulf Arabic and English, then do the work: the call, the follow-up email, team approval and system updates. Every conversation is scored, and agents are built without code from a job-description-style prompt.
Publisher information
- Company name
- Dayl
- Company website
- dayl.ai
- Category
- Voice Agents
- Date added
Dayl is an AI engine for customer service operations. Its agents answer in Gulf Arabic and English, then do the work: the call, the follow-up email, team approval and system updates. Every conversation is scored, and personality, rules, actions and knowledge are built in days with no code.
Key Features of Dayl
- Agent studio: write personality and rules in a job-description style
- Understands the Gulf dialects callers actually use, not just formal Arabic
- Answers grounded only in your documents and policies
- Rules written in plain language instead of decision trees
- Live in-call Arabic-English translation both ways
- REST API, signed webhooks, CSV/JSON/XLSX export
Why Dayl?
- Arabic first: built in the Gulf and deployed in the region
- Connects to calendars, order systems, CRM and tickets
- Asks the team for approval via Slack, then calls back and confirms
- Supports 28+ languages, per the site
- Solutions for delivery fleets, records, clinics and government lines
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