Daftra is cloud CRM software for companies and individuals that stores customer data, logs interactions over time and organizes the lead cycle and follow-up rules. It supports quotes, bookings, subscriptions, loyalty points and gives customers a branded portal for their invoices and appointments.
Publisher information
- Company name
- دفترة
- Company website
- daftra.com/%D8%A8%D8%B1%D9%86%D8%A7%D9%85%D8%AC-%D9%85%D8%AA%D8%A7%D8%A8%D8%B9%D8%A9-%D8%A7%D9%84%D8%B9%D9%85%D9%84%D8%A7%D8%A1
- Category
- Sales & Marketing
- Date added
Daftra is cloud CRM software that helps you reach leads and current customers, close deals and meet their needs, from purchases and online bookings through regular follow-up.
Key Features of Daftra CRM
- Customer tracking: a database of purchases and preferences, and a timeline of contact details
- Lead cycle, follow-up rules, quotes and negotiations
- Customer portal: share invoices, quotes, appointments and service bookings through a branded portal
- Bookings: schedule appointments while checking staff availability by shifts
- Loyalty points, subscriptions and memberships with expiry and renewal alerts
Why Daftra?
- Appointment, email, call, SMS and WhatsApp alerts in one place
- Custom solutions for 50+ fields
- SLA and KPI management linked to commissions
- Reports on customer debts, balances and sales, with BI tools
- Free 24/7 support by phone, WhatsApp and email
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