A smart auto-reply system run by three specialized assistants for communication, document reading and system integration. It handles natural Arabic dialect conversations by phone and text 24/7 across 20+ dialects, completes requests, and hands only hard cases to staff.
Publisher information
- Company name
- Velents
- Company website
- agent.sa
- Category
- Customer Service
- Date added
Agent is a smart auto-reply system for customer service run by three specialized assistants: communication, document reading and system integration. It speaks your customers' dialect, replies instantly, completes requests and hands only hard cases to the right staff.
Key Features of Agent
- Natural Arabic dialect conversations around the clock
- Channels: phone, WhatsApp, SMS
- Call tasks: answering calls, support requests, booking confirmations, marketing outreach
- Sorts documents and extracts key points, such as financial and legal records
- Connects systems, updates customer records and processes payments automatically
- 67+ ready use cases across 7 departments
Why Agent?
- 20+ Arabic dialects with no intermediate translation
- Dialects of Saudi Arabia, the Gulf, Egypt, the Levant and the Maghreb
- Compliant with Saudi PDPL
- Cloud-hosted inside Saudi Arabia
- Integrates with 20+ CRM, ERP and messaging systems
- Works standalone or linked to internal systems
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