Elbi is an AI chat platform from Elbtron, built in Saudi Arabia for government and enterprises. It offers Arabic and English text and voice chat, answers from uploaded files, multiple agents, human handoff and an analytics dashboard, with data kept in the Kingdom.
Publisher information
- Company name
- Elbetron
- Company website
- a-i.sa/ar
- Category
- Customer Service
- Date added
Elbi is an AI chat platform from Elbtron that runs on an organization's website or internal systems in Arabic and English. It is designed for government bodies and regulated organizations serving the public bilingually with data kept in the Kingdom.
Key Features of Elbi
- Instant text chat with context memory, and voice chat with a branded voice
- Reads PDFs, scans, tables and images, then summarizes and answers from them
- Multiple agents, each with a name, voice and knowledge base, for support, sales and HR
- Hands chats to a human with the full log via a dedicated portal
- Analytics dashboard for sentiment, intent, voice and system health
Why Elbi?
- Data never leaves the Kingdom, with no external AI provider in the path
- Runs in the organization's data center, no internet needed to answer
- Standard rollout in about 7 days; deep integrations quoted separately
- Integrates with SAP, Salesforce, ServiceNow, Zendesk
- Saudi identity and services via Nafath, ZATCA, Mada
The product, its logo and images belong to the product owner; DalilDigital does not own them.