Customer Service Chatbot
The customer service chatbot tag collects text chat tools that answer common questions about business hours, order status, and return policies. DigitalDalil lists products from independent companies and helps you compare them before visiting their websites. Check how the chatbot is fed with information, whether chats can pass to a human agent, and what reports and customization it offers. It suits stores and companies that get many similar questions and want to ease the load on support.
Products with this tag
Showing 1–9 of 9 listings
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Fin is an AI customer service agent answering over chat, email, voice, social networks and APIs. It reads and writes in the systems you use and hands off what it can't solve. Backed by customer service models trained on millions of interactions, it averages a 76% resolution rate, per the company.
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Tactful is a customer service platform that merges WhatsApp, Facebook and Instagram into a unified inbox, with AI-suggested replies and smart routing. Agents take actions like order checks within limits you set, and live dashboards track response time, resolution, sentiment and team performance.
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WideBot is an AI agent platform for customer service combining chatbots, voice bots, a multichannel inbox, sentiment analysis and 24/7 automatic inquiry routing. Built on an Arabic language model, it deploys in the cloud, on-premises or hybrid, serving government, banking and telecom.
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Dewply is an AI chat platform for UAE organizations, serving customers around the clock over WhatsApp, web and mobile in Arabic and English. It understands intent and context, with chat analytics, contact management, team collaboration and integrations. The site says setup takes seven days.
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A platform helping Kuwaiti and Gulf companies engage customers with AI: chatbots, a unified channel inbox, real-time analytics and no-code automation that escalates cases to your team. It understands Gulf dialects and formal Arabic, makes automated voice calls and integrates with CRMs.
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A conversational AI agent from CEQUENS that helps businesses engage customers in their preferred languages, answer instantly and give tailored replies while keeping prior context. It supports customers and boosts conversion and retention across messaging channels, always available.
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Arabot builds Arabic and English chatbots that understand customer requests and intent and support them around the clock. Products include a chatbot, live and generative agents, a campaign manager and WhatsApp flows, connectable via APIs, with on-premises deployment.
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Elbi is an AI chat platform from Elbtron, built in Saudi Arabia for government and enterprises. It offers Arabic and English text and voice chat, answers from uploaded files, multiple agents, human handoff and an analytics dashboard, with data kept in the Kingdom.
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A customer service automation platform for building AI chat and voice agents without code. Agents answer questions, qualify leads, book appointments and hand complex cases to your team across web, phone and messaging, in Arabic, English and multiple dialects.
