A platform helping Kuwaiti and Gulf companies engage customers with AI: chatbots, a unified channel inbox, real-time analytics and no-code automation that escalates cases to your team. It understands Gulf dialects and formal Arabic, makes automated voice calls and integrates with CRMs.
Publisher information
- Company name
- Qanawat.ai
- Company website
- qanawat.ai
- Category
- Customer Service
- Date added
An AI customer engagement platform for companies in Kuwait and the Gulf. It gathers channel conversations in one place, automates replies and follow-ups, and passes cases needing a human touch to the team.
Key Features of Qanawat
- LLM chatbots supporting customers 24/7
- Unified inbox with shared team visibility
- Analytics dashboards for resolution rates, satisfaction and channel trends
- No-code automation for assignment, follow-up, escalation and CRM record updates
- Voice bots for inbound and outbound calls in Arabic and English
- Channels: WhatsApp, Instagram, Facebook, TikTok, Telegram
Why Qanawat?
- Arabic processing that understands Gulf dialects and formal Arabic
- SOC 2 Type II certified and GDPR compliant
- Hosted on regional Gulf cloud infrastructure
- Local Arabic and English support
- Ready integrations with 50+ platforms, including Salesforce, HubSpot, Zoho
- On-premises or private cloud option in the Enterprise plan
- 14-day free trial in the Startup plan
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